Platform plans from
S$500 / month
Includes an agreed amount of email and WhatsApp processing.
Your proposal states the included message volume and connected channels.
Pricing · Singapore dollars
A clear starting point. Room to grow.
Your monthly cost has two main parts: a platform fee starting at S$500, plus S$0.25–S$0.40 for each order successfully processed. We agree how many email and WhatsApp messages are included before you sign up.
Successful order processing
S$0.25–S$0.40
Per successfully processed order.
The applicable rate depends on monthly order volume.
All prices are in Singapore dollars (SGD). Your written proposal states the included message volume, price for additional usage, monthly order-volume band, tax treatment and any setup, integration or third-party charges.
Plan the total cost
Bring your monthly volume.
We’ll confirm the scope.
Tell us roughly how many orders, emails and WhatsApp messages you handle each month, plus the mailboxes, numbers and business system you use. We’ll confirm the included usage and the rate per order.
The proposal should also define what counts as a successfully processed order and how changes, retries and duplicate requests are charged.
Pricing questions
What determines the per-order price?
The number of orders processed per month determines the applicable rate within S$0.25–S$0.40 per successfully processed order. Your volume band and rate are confirmed in the proposal.
Is email and WhatsApp processing unlimited?
No. We agree the included number of messages with you. Your proposal states the price of additional usage, so higher traffic is predictable.
Are WhatsApp provider charges included?
Any applicable Meta messaging fees or third-party connector charges are identified separately in your proposal, alongside Offload’s platform and order-processing charges.
Is SAP integration included in the platform fee?
The integration scope and any related charges are confirmed in your proposal. See the integration matrix before discussing your environment.
How do we evaluate the cost against our current process?
Start with monthly order volume, staff time spent preparing each order, and time spent on exceptions and follow-up. During a pilot, compare the same activities before and after using Offload.